"Steve Job's real contribution is his willingness to bang heads together at Cingular to force them to upgrade their network for the "trivial" reason that it affords a smooth user experience on the device. You could never imagine Ed Zander (Motorola's CEO) call up the head of T-Mobile late at night and yell until they changed their system enough to make the Razr easier to use."
Jakob Nielsen, Alertbox email, Tue 16 Jan 2007
No comments:
Post a Comment